Turistička zajednica Svetvinčenat

Last updated: May 2026

1. General Information

This Privacy Policy explains how Turistička zajednica Svetvinčenat collects, uses and protects personal data and other information through the official website and its integrated AI virtual assistant.

By using this website, you agree to the terms of this Privacy Policy.

2. Website Owner

Turistička zajednica Svetvinčenat
Website: tz-svetvincenat.hr

3. What Data May Be Collected

While using this website and the AI assistant, the following information may be collected:

information voluntarily submitted through contact forms or chatbot conversations
browser and device information
IP address and approximate geographic location
website usage data and interaction statistics
cookies and technical session data
security and anti-spam logs

Please do not submit sensitive personal information through forms or the AI assistant, including:

passwords
payment card details
identification numbers
medical information
confidential personal data
4. Purpose of Data Processing

Collected data may be used for:

providing tourism-related information and services
responding to user inquiries
improving website functionality and user experience
improving the AI assistant and content quality
website analytics and visitor statistics
security protection and abuse prevention
technical maintenance and troubleshooting

5. AI Virtual Assistant

The website may include an AI-powered virtual assistant designed to help visitors find information about:

attractions
events
gastronomy
accommodation
local services
travel and visitor information

The AI assistant primarily uses information available on official website content and related tourism materials.

Although efforts are made to provide accurate information, AI-generated responses may occasionally contain inaccuracies or outdated information. Visitors should verify important details through official sources.

The AI assistant does not provide:

legal advice
medical advice
financial advice
official booking or reservation services

6. Third-Party Services

The website may use third-party services for analytics, AI functionality, security and technical infrastructure, including:

Google Analytics
OpenAI
hosting and server infrastructure providers
anti-spam and security services

These services may process limited technical data necessary for functionality, analytics and security.

For more information:

Google Privacy Policy
OpenAI Privacy Polic

7. Cookies

This website uses cookies and similar technologies for:

proper website functionality
visitor analytics
remembering user preferences
security and spam protection
improving user experience

Users can manage or disable cookies through their browser settings.

Please note that disabling cookies may affect website functionality.

8. Google Analytics

This website uses Google Analytics to collect anonymous visitor statistics, including:

page visits
traffic sources
device and browser usage
general visitor behavior

This information helps improve website content and services.

Google Analytics may use cookies and similar technologies according to Google’s own privacy policies.

9. Data Retention

Collected data and technical logs are retained only for as long as reasonably necessary for:

website functionality
analytics
security
maintenance
legal obligations

Chatbot conversations may be temporarily stored for quality improvement and abuse prevention.

10. User Rights

In accordance with applicable privacy laws, including the GDPR, users may have the right to:

request access to personal data
request correction or deletion of data
object to data processing
request restriction of processing
withdraw consent where applicable
file a complaint with the competent supervisory authority

11. Data Security

Reasonable technical and organizational measures are implemented to protect collected data against unauthorized access, misuse or loss.

However, no internet-based service can guarantee absolute security.

12. External Links

This website may contain links to external websites.
Turistička zajednica Svetvinčenat is not responsible for the privacy practices or content of third-party websites.

13. Changes to This Privacy Policy

This Privacy Policy may be updated periodically due to legal, technical or operational changes.

The latest version will always be available on the official website.

14. Contact

For questions regarding this Privacy Policy or data protection matters, please contact:

Turistička zajednica Svetvinčenat
Website: tz-svetvincenat.hr